Legal
Privacy Policy
This is a placeholder privacy policy — replace the text below with your finalised policy before launch. The structure and headings are here to get you started.
The Pearl ("we", "us") respects your privacy. This policy explains what information we collect through this website and our enquiry form, how we use it, and your choices.
Information we collect
When you submit an enquiry we collect the details you provide — such as your name, email, phone number, country of residence, travel dates, preferences and any notes you share — so that our Guest Relations team can respond and plan your trip.
How we use your information
- To respond to your enquiry and prepare a quotation.
- To plan, arrange and deliver your trip.
- With your consent, to send travel inspiration and offers (you can opt out at any time).
Sharing
We share your details only with trusted partners (such as hotels, guides and transport providers) as needed to arrange your trip, and never sell your personal information.
Data retention
We keep enquiry information for as long as needed to serve you and to meet our legal and business obligations.
Your rights
You may request access to, correction of, or deletion of your personal information. Contact us at hello@thepearl.lk.
Contact
The Pearl — Bespoke Travel Concierge, Sri Lanka.
Email: hello@thepearl.lk
Phone: (+81) 80 7019 8494